Why You Should Use Social Media For Your Business

IN Shoutmeloud

Why You Should Use Social Media For Your Business

In recent months we have seen how social signals are becoming an important part of search engine optimisation. There is no second thought a well planned social media strategy makes or takes down a brand. For example, Lady Gaga (Personal branding) who become an Instant hit, Social media played the major role in the success. It doesn’t matter if your small or large business is online or offline, Social media has a great advantage for every business.

I have talked a lot about social media in the past but never really targeted the article for small business owners who are looking to increase sales  with the power of Social media. So, here I’m sharing some great benefits of using social media for your business, which will help you to decide should you use social media channels for your business promotion and sales or not.

In coming days, I will be sharing more article on how to create a presence on social media sites, but for now lets look into some of the beneficial aspect of Social media for business.

Social Media for businesses

As the name implies, Social Media is a name given to web-based and mobile technologies that are used to turn communication into what you can call as an ‘interactive dialogue’. This Interactive dialogue can be between organizations, communities and even an individual. The internet allows millions of people to connect to each other and people who own businesses are using the internet for promoting their business to people all over the world by using web-based applications.

In the world that we live in, traditional advertising strategies aren’t enough. Social media makes thing interactive and the way it can be used is very beneficial for all businesses. More over, I’m sure you must have noticed the change in the shift of traditional advertising. Now people consume more advertisement online than on print media or using Television. Hint: Advertisement when you play youtube videos.

Social media has a lot of benefits for business owners as it allows them to reach out to their customers and be able to gain the attention of more people. A recent Social Media Marketing Industry report has shown that social media enables businesses to get exposure, traffic and gain market insights. Below you will read about the benefits of using social media for business owners, that I have seen;

Some Direct benefits of using Social media for Business:

Using Social Media for businessOne thing, which I highly recommend for every business owner to maintain a Website in form of landing page and a blog associated with it. For example, a Doctor can have a landing page where people can find information about him and a blog associated with it, which will help him to drive people from search engine. Blog will also help the doctor to get more social media share. If you are wondering what blogging can do for your business, you can open these two articles in new tab for reading it later:

Anyways, that’s just a tiny example but in real world social media is very vast and require a well strategic planning. When you are using social media for business, you should make sure all your social media profile is updated at regular and constant time gap. Remember, “out of sight is out of mind” and it’s very true in Social media sites.

If you have been keeping an eye on Indian E-commerce world, you will realize how big Snapdeal has become in no time and it all happens with a great online strategy. Companies are spending thousands of dollars per month to monitor their social media presence, engage with people, reputation management and so on. If you as a business owner, still not using Sites like Facebook, Google plus, Twitter, LinkledIn to grow your business social media presence, you are missing out a lot.

Gaining Traffic

People who own a business know how important it is for them to have a website about the business that they have in order to enhance their reach to more people, over the internet. Through social media, you can create a website for your business, and you can allow customers to leave comments about your services and by replying to the comments or concerns that they leave, you can form a bond with your customers, and you increase your chances of gaining traffic. Idea is not to just use Social media for engagement only, but also drive them t your company business page, which will educate users about your work and you might be showing your page to a future customer.

Interacting with your customers

The most important thing about social media is that it allows you to engage your customers in a whole new way. Social media allows you to get personal with your customers and form a bond of trust with them. As mentioned above, by replying to the concerns of your customers and by asking for their opinions, you can make your customers satisfied with what you have to offer and in this way you get more traffic, which promotes your business.

You can share photos and videos about what your business has been up to i.e. the parties you have organized or the charities that you have held, etc. This helps in creating a strong bond with your customers as it helps in making them a part of your business.

Increase in Sales

Now, Social media stratgey requires decent investment, and what really count is ROI. It could be in term of people talking positive about your company or product on various social media channels. But, by the end goal is to convert the user into sales.  When you interact with your customers and you form a bond of trust with them, this allows you to create interest in your customers and this way you can increase your sales.

Reputation Management

One thing, which I have seen in particular any negative comment about any online business is more harmful than anything else. Any serious business, should have a reputation management team for social media, which not only help them to track the emotions of people in their comments, but also helps in solving user issue and give them a good experience.

For example, you will notice when  ever you talk about Airtel (Indian telecom) or any other popular social media brand, you will get instant response and a comment.  Maintaining the image of your business is very important. It is a known fact that rumors can easily destroy the image of any business, and this is where you can use social media to help maintain the image that you have. Through social media, you can easily reply to the rumors and the destructive comments that go against your business and help maintain the image that you want your business to have.

One way is, use your Facebook page as an announcement channel for your product or company related news. Also, if you keep your follower updated about what’s happening in your company and things which you are doing, this will help them to stay in loop with your business brand and also increase trust.

Marketing Research

As social media is a very efficient way of connecting to people, you can use social media to conduct marketing research. You can make people offer reviews about your business, and you can even conduct surveys. You can also see what your competitors are doing and in this way you can plan what kind of service or product you should be launching.


Social media is very inexpensive when compared to the other advertising tools. The social media tools are free for use for everyone, and that is why by just working on your social media tools for a few minutes a day, you can get a lot of benefits from it and increase your sales and have better relations with your customers. Though in recent days, Facebook is making pages reach tough and require a budget to improve the reach, but you can find a way out by improving engagement on your Facebook page.

You need help from professionals when you want to use traditional promotional tools. However, using social media tools is very easy and as mentioned earlier, very inexpensive.

It’s Global

Traditional promotional tools can also be used to reach a global audience; however, it is very expensive. In contrast, using social media tools is inexpensive, and you can reach a global audience in a flash! If your content goes viral, then there is no telling how many people it will reach, and you don’t have to pay for it.

Now, Social media is all about getting targeted people to join and interact with your business page or profile. You need to follow many rules like (Constant sharing, breaking news, questions, humor) and other strategy to bring all conversation on your page. Here is a guide which will help your business to get more followers on Twitter.

Save on Advertising:

I have already talked about benefits of banner advertisement as it helps in brand awareness, same is with Social media sites. Every Social media site let you add an avatar, which is technically your brand mascot, logo or anything which describes your company. When people constantly see updates on their Timeline (Facebook, Twitter) or mention, you are actually doing brand awareness for your company. You can consider lowering down your budget on advertising and concentrate on Social media marketing plans. More over, ads are like one time investment and one time gain, but with Social media presence, your subscriber/followers will give you long term benefits.

From my experience, What I have seen is selecting the right social media platform for your growth is very important. Specially, Facebook fan pages are very effective to create an engaging community. Here you can learn how to create Facebook page for your business.

If you are a small business owner and have no budget for hiring a social media guy or social media company, there is nothing much to sweat about, as you can always use social media tools like Hootsuite and buffer app which supports various social-media network, and let you manage everything from one page.

Click here to Grab Hootsuite Pro For 30 days free Trial

So, there you have it, I have told you about the benefits of using social media for business owners. You too can start using social media by creating a website for your business or by using different social media tools such as Facebook, Twitter, LinkedIn and YouTube, etc. However, you need to be sure that you need to interact with your customers in order make the social media more beneficial for your business.

Subscribe on Youtube

Click to activate Offer & visit site Discount added automatically

Ultimate Blogging Strategies

Sign Up Today For Free

join our site and get free content delivered automatically each time we publish

100% privacy. we will never spam you

  • Author Bio

  • Latest Post

Article by Harsh Agrawal

Harsh has written 1043 articles.

If you like This post, you can follow ShoutMeLoud on Twitter. Subscribe to ShoutMeLoud feed via RSS or EMAIL to receive instant updates.

Send Us Inquiry


  1. says

    Hi Harsh, It’s true that the social media can greatly impact any type of business whether it is small or large. Now days, I have seen many popular social media sites are coming on the web like tsu etc which are admiting that they will pay us money when we share our post on there site

  2. Aashray Anand says

    A very detailed article i must say @Harsh. Using Social Media for business requires more brain than efforts and this guide really do tell how to take that out. Well written steps and words. Looking forward to make an infography on the same with your idea. Cheers keep inspiring :)

  3. Abuzar says

    Hi harsh!

    Thank you so much for sharing this great tips…. Social media is not only good for marketing business but people can use it for blog marketing


  4. Nilantha Jayawardhana says

    Good Post. Thanks for the post.

    Definitely, social media is a good way to promote a online businesses and blogs. I think expecting a huge traffic from search engines is a stupidity. The most of my blog’s traffic from social media and referrals.

    There are many advantages using social media; but, we should use some tips and tricks to get these advantages.

    In this post, Mr. Harsh explain it very well.

    In this blog “Shoutmeloud”, there are many posts under this topic.

  5. Aakash Salunke says

    Great post bro. I use social media for my site. I use Facebook, Twitter and Google +. I don’t know how to use pinterest and tumblr. Can you please write a post on how to use it?

  6. Vikas Yadav says

    Hello Harsh, It is true that social media can greatly impact any type of business whether it is small or large. Now days, I have seen many popular social media sites are coming on the web like Harnu, tumblr, pinterest etc. But, it is not possible for a blogger to spend huge amount of time on all these social media sites. So, I want to ask you how to find which social media sites is suitable for a specific niche blog.

  7. says

    Hello Harsh

    Helpful post for me, taking a next step for promoting our brand in social media. I look forward for a tool that is helpful in managing all social website, as you discussed/recommended Dlvr.it and bufferapp these are best to manage social presence for Facebook, Twitter, etc. few ones, can you recommend that supports multiple social platforms.

    Even referring you blog post about tools for social media monitoring http://www.shoutmeloud.com/6-useful-social-media-monitoring-tools-2.html all are specific to twitter, facebook, linkedin etc hopefully i want tool which support maximum numbers of social media websites.

    Thanks in Advance!

  8. veganolo says

    Social media for Business is GREAT for now and forever!

    I’ve used pinterest to optimize my site and the result was amazing my site was jumped from #234 to #9 in few weeks time.

    The trick is we must got our website pinned and repinned by many people this is the hardest part. Most of pinterest users won’t doing repin when they aren’t like what we pinned.

    I do simple thing to outsource it on fiverr and got my site pinned by more than 70 people, I don’t know how can he did it just search by typing pinterest on fiverr and you will find it.

    As I know currently pinterest is best for SEO for these reason:
    1. Once our website pinned it has 3 backlinks counts
    2. Google interest in social media signal so it will not tagged as links farm
    3. Currently pinterest links are dofollow even the image
    4. Even not support anchor text (except the url link), it’s still perfect for placing our keywords in description. Google will READ it!!
    5. Obama The President and Mark Zuckerberg now pinning on Pinterest lol.

Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>