“Google AdSense Ad Serving Has Been Disabled to Your Site”: Here’s the Fix

Whenever we talk about blog monetization methods, AdSense is discussed as one of the favorite methods because it offers us recurring income and it is currently one of the highest paying ad networks.

These days Google AdSense strongly considers the quality of pages where ads are displayed, and they take this very seriously.

An email which no blogger or webmaster wants to receive from Google AdSense is one with the following subject line: “Google AdSense Ad Serving has been Disabled to Your Site“. A few days ago I joined the club of unfortunate recipients of this email. Following is the email which I received from the AdSense team in its entirety:

Hello,

During a recent review of your account we found that you are currently
displaying Google ads in a manner that is not compliant with our program
policies
(https://www.google.com/support/adsense/bin/answer.py?answer=48182&stc=aspe-1pp-en).

————————————————–
EXAMPLE PAGE:
http://shoutmetech.com/594/websites-to-watch-free-movies-online-without-downloading/?utm_source=feedburner&utm_medium=email&utm_campaign=Feed%3A+ShoutMeTech+(ShoutMeTech+%7C+Technology+Blog)

Please note that this URL is an example and that the same violations may
exist on other pages of this website or other sites in your network.

VIOLATION(S) FOUND:

COPYRIGHTED MATERIAL: As stated in our program policies, AdSense
publishers are not permitted to place Google ads on sites involved in the
distribution of copyrighted materials. This includes hosting copyrighted
files on your site, as well as providing links for or driving traffic to
sites that contain copyrighted material. More information about this
policy can be found in our help center (
http://www.google.com/adsense/support/as/bin/answer.py?hl=en&answer=105956
).

ACTION TAKEN: We have disabled ad serving to your site.

ACCOUNT STATUS: ACTIVE
Your AdSense account remains active. However, please note that our team
reserves the right to disable your account at any time. As such, we
encourage you to become familiar with our program policies and monitor
your network accordingly.
Issue ID# xxxxxxx

Problem with AdSense disabling my account and how I fixed it:

I have written in the past about how to avoid violating AdSense policies, and I have taken the utmost care to avoid any such violations myself. However, while I was aware of the fact that the AdSense team does not allow us to host copyrighted content, I did not realize that if we are linking to sites that share copyrighted material illegally, this is considered a policy violation. Amit Banerjee, has given a detailed insight on this subject which is worth reading.

In short, if your blog has external links which link to pages or websites that are distributing copyrighted content, your AdSense account might be in danger. I must say, however, that this is certainly a grey area, as many sites that are famous for free file hosting such as RapidShare and many others including torrent sites might fall into the same category.

Let’s assume your AdSense Ad serving has been disabled for a particular site, but your account is still active.  Here are the steps you can take to re-initiate your AdSense serving on that particular site:

  • Delete all posts which violate AdSense policies
  • Disable AdSense on all such posts (this might not be considered the best option)
  • Change the domain, remove the content and re-apply for AdSense (a “last resort” option, which is least recommended)

May 2016 Update:

Once you have made all these changes, log in to your AdSense account & head over to policy violations page (Direct access here). Depending upon your violation, you would see your site listed on either one of the violation tab.

Resolve Adsense account Violation
  • Save

Click on mark as resolved.

Deleted adsense unsafe content
  • Save

In my case, I removed that content upon receipt of the email noting the violation. I had been linking to some free movie watching sites, and this was apparently a policy violation, and I thought I had corrected it. However, seven days after taking this action, I received this email from AdSense:

Google AdSense Ad Serving has been Disabled to Your Site
  • Save

Obviously I was very surprised to receive this email, and I immediately connected with the AdSense team and asked them to look into the issue directly, as I had removed the content violating their policies.

Steps to re-initiate your Adsense account:

Should you find yourself in this situation, this is the page which you will want to refer to closely. In addition, use this contact form to contact the AdSense team to tell them when you have made the necessary changes correcting the stated violation. When you reach out to contact the AdSense team, make sure you are logged into the same Gmail account with which your AdSense account is enabled.

As a reference, here is the email I sent to the AdSense team:

Hey AdSense Team,

I have been an AdSense publisher for the past three years, and it has been one of the main monetization methods for my blog network. I make sure to follow all of the quality guidelines and best practices mentioned for AdSense. A couple of days back, I got an email stating that some of my content is violating AdSense TOS, and I removed the content immediately. A week later I got another email stating that the AdSense ads were disabled for that particular site.

I believe this is a mistake, as I have made all necessary changes as requested. I would like to have a second review of my issue, ID=#####, and I am willing to work closely with you to make any changes necessary to offer more value. Looking forward to your response.

Regards

Harsh Agrawal

I sent my email using the contact form linked to above, along with all necessary details such as publisher’s ID, issue ID and the URL of the affected site. Within three days I received this email from the AdSense team:

Thank you for making the requested changes to your site in order to comply with our policies. After thoroughly reviewing shoutmetech.com, we have now re-enabled ad serving to this site. Because ad serving to your site was temporarily disabled, you many notice a delay of up to 48 hours or more before ads begin appearing on your site again. We appreciate your patience and cooperation.

So, if you face any such issues with AdSense banning a particular site of yours’, you know what steps you need to take to correct the issue, and how to get AdSense re-enabled.

I suggest that you take care to maintain the quality of your blog, do not copy and paste, and do not place ads on domains which contain auto-curated content. Indeed, if you are using any other method to automate your site, it is time to rethink your strategy, as the AdSense team is getting more and more strict about their policies.

Have you faced any such issues recently? Is your account renabled now? What corrective actions did you take and what channels did you use to contact the AdSense team?

If you find the information in this post useful, please share it with your friends and colleagues on Facebook, Twitter and Google Plus.

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Authored By
A Blogger, Author and a speaker! Harsh Agrawal is recognized as a leader in digital marketing and FinTech space. Fountainhead of ShoutMeLoud, and a Speaker at ASW, Hero Mindmine, Inorbit, IBM, India blockchain summit. Also, an award-winning blogger.

68 thoughts on ““Google AdSense Ad Serving Has Been Disabled to Your Site”: Here’s the Fix”

  1. Jose Johnson

    Hi Harsh ,

    Very nice and detailed post this is.. First of all thanks for this wonderful post..

    I had gone through the same situation you mentioned in the post…As soon as i got the message i deleted several external linking posts also removed some 404 links and reapplied

    after few weeks everything went well…

    Do you know any online tools which webmasters can use Verify to verify whether their website is compatible with google Adsense TOS

  2. Adsense blocked my website without any notice. So I have no issued ID. Can you tell me how to I remove ban from my website?

  3. Hi Harsh Agrawal

    Your post is very help full. I’m recently started my website. I have a hosted adsence account to my youtube channel which is not eligible to show ads in my website. So I applied to Adsence for convert hosted account to a normal account. I got a email from adsence saying I have Copyrighted Materials In my site. So I removed some images from the site. And I re applied. Still I didn’t get any reply from adsence.
    This is my website http://www.tutecentral.com/
    I have links to github from my website. Github is a popular code repository site. Is this a Copyrighted Violation

    1. Harsh Agrawal

      @Ahamed
      As per my knowledge, linking to Github is not a problem as it’s a popular platform. They might have rejected your application as your blog has few posts. I suggest to add more posts (10+) and reapply and see if it works or not.

  4. hi, i m faced this issue recently and ads services being disabled on my blog.
    which kind of url should i submit in submit url option??
    and should i remove all the android apk fix like how to get unlimited coins and all.
    So tell me what should i do now?
    On the same site i got adsense approval.

  5. Hey countryman!
    Mr. Harsh Agarwal, the same issue is with me and adsense again sent me the email even i have immediately removed the content along with 46 more suspected contents but they sent me again an email showing the same deleted content. Please tell me how did you direct contact adsense. This article is seemed to be written only for me dear Harsh. Please give me the link or email address to direct contact to adsense team. I will be extremely waiting for your kind reply.

  6. Hi Harsh,

    Thanx for all information you give through your blogs. I really appreciate your efforts.

    I got a mail from google that my adsense account has been disabled 4 days back. I appealed 2 times with all possible cause of the same including my accidental click on ads after which I took precautionary measure like using Ad overlays and all and also transparently mentioned that as some of my friends and relatives knew about my new site so they might have done it but nothing done intentional. But got rejection.

    Today I came across your blog and seen these tools to check wheather my site is banned by adsense or not. A relief thanx to you that its not yet. Now, what can i do to use adsense again??? can I create a new google account and then go for adsense or I should wait for some time. What all suggestion you have about this scenario as i dont want to take risk this time.

    One more thing I have a youtube channel too which was linked with this disabled google adsense account now youtube channel is should that your account has been disabled and a red icon there how to fix that as youtube channel status is in “good standing” as as my site status. Only thing is wrong is that my google adsense account got blocked.

    Need your suggestions and support on same. Thanx in advance

    1. Hardik Lamichhane

      Hi Atul I can’t stop myself to reply you coz like you I just had faced similar problem but now i fixed it.
      As my experience please use different Adsense account for your Blog and Youtube Channel. In your condition apply for your channel with a new and fresh account which will approve only after some hours if your channel is disabled for monotization. And for your blog you can reapply your application with your old account. That’s it. I did like this which solved my problem.

  7. Hi Harh!
    My adserving on my website was blocked yesterday. They will pay me the money which came from that site until yesterday?
    I stay in stress. Please answer me if you know. Or maybe someone else know. Thanks

  8. hello mr. harsh.. i have some problem like that too, ads disabled on my site, but my account is active. when i click Policy Violation Appeal, as you say, im directed to this link https://www.google.com/adsense/app?rd=1#policy-appeal

    and the message on screen like this.

    —Policy Violation Appeal

    No sites have been disabled for ad serving for your account. If you are still experiencing trouble serving ads on a site, please read the troubleshooting documentation.—

    and why the ads cant show on my violation site?

    fyi, notification for ads disable for my site is on 1 Oct 2012.

    i have delete the violation content, but ads is still disabled on my site.. can u tell me what should i do to fix this problem…

    thanks for your attention.

  9. i was doing some thing. i dnt know how i clicked on pin, though adsense is asking for my city pincode so i entered that three time and after that my account has been disable

  10. Hello, please how do I fix this message I got from adsense. It is adversely my earnings now.

    ==Ad unit “new ***responsive” is only seen 9% of the time it is loaded. Making an ad unit more viewable can increase your revenue.==

    Thanks a lot

  11. Hai #Harsh_agarwal.

    How you can directly contact adsense team.? Give me the email address.
    and
    I need your help i placed the ad code on my blog but its still blank in the past 6 days. When i can start earning??? How much days need to get fully approval???

  12. Hey Harsh:

    Recently my website got approved for adsense , i was very happy or that but today morning I got a message from adsense, Stating that We’re sorry you have clicked your own ads and for this cause we’re disapproving you.
    I seriously wanna earn so I turned bad clicking my ads. I have contacted Adsense for reinstate and they rejected that too.
    Can I apply for it again via a new account?
    Please come with a reply Waiting for it badly.
    Thanks In advance

    1. Harsh Agrawal

      @Satya
      Now it would be almost impossible to get AdSense account with same domain, email or may be on the same name/address. Clicking on your own ads was a bad move, and I don’t think AdSense would reinstate your account. For a while, look for Alternatives, and try to work with it. Media.net is a good option.
      Do check out this post: https://www.shoutmeloud.com/life-after-google-adsense.html

  13. Aravind naveen

    I have another problem. The googlee-mailed text is below. After reading that please tell the solution … Thanks in Advance.

    EMAILED TEXT :

    Hello,

    With our advertising programs we strive to create an online ecosystem that benefits publishers, advertisers, and users. For this reason we sometimes have to take action against accounts that show behavior towards users or advertisers that may negatively impact how the ecosystem is perceived. In your case, we have detected invalid activity on your AdSense account and as a result it has been disabled.

    We are limited in the amount of information we can provide about your specific violation. We understand that you may want more information about your account activity. However, in order to protect our proprietary detection systems, we are unable to provide further details.

    In some cases publishers can make significant changes to correct the violation and are willing to comply with the AdSense program policies. For this reason, we offer an appeal process as an opportunity to work with you to resolve the issue. Please be sure to provide a complete analysis of your traffic or other reasons that may have generated invalid activity in your appeal. Submit your appeal using this form and we will follow up accordingly. Before submission, please review the list of the top reasons for account closure.

    Thanks for your understanding.

    Sincerely,

    The Google AdSense Team

  14. Hi harsh, I really look up to your advise for my website related issues. First of all thanks for that. I am about 3 months old to blogging and I also got adsense account. I never clicked on my ads, but may be unknowingly I violated some policies and no wonder, adsense banned my account. My question is:
    “I learnt that referring to other sites and providing their links in your content is one of the sources of increasing traffic that I did extensively. Am I doing wrong? Can’t we refer and link to other sites?”

    Please clarify.
    Regards,
    Neha

  15. Hi Harsh,
    I am new to blogging and my blog is about 3 months old. I am looking forward to

    your advice as this is very critical for me. I got adsense account approved. I had

    not clicked on any of my ads but I think unknowingly I failed to obey some of

    their policies and I got my adsense account banned. My question is:
    ” I learnt that providing other site links and referring to them increases site

    traffic so I used them extensively in my content. Is this permissible? Please

    suggest earliest”

    Regards,
    Neha

  16. Hey Harsh my Adsense account is disabled due to invalid activity. Also I checked on isbanned.com, my site is banned from Adsense. Is there any way to recover it?

  17. My adsense account was disabled once a few years back for content spam. They gave me three days, if I remember correctly, to fix it. I fixed it, ad serving resumed but months later I dropped the domain.

    It’s good to read about the experiences of other webmasters on this issue.

  18. Yesterday my AdSense account is disabled for I clicked on my own ads.
    I sent an appeal but I know they would never enable it again.
    I would change my primary domain and reapply for AdSense but just want to confirm with harsh .Will this be fruitful?

    I got AdSense approved within 12 days of registering domain.

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