“Google AdSense Ad Serving Has Been Disabled to Your Site”: Here’s the Fix

Whenever we talk about blog monetization methods, AdSense is discussed as one of the favorite methods because it offers us recurring income and it is currently one of the highest paying ad networks.

These days Google AdSense strongly considers the quality of pages where ads are displayed, and they take this very seriously.

An email which no blogger or webmaster wants to receive from Google AdSense is one with the following subject line: “Google AdSense Ad Serving has been Disabled to Your Site“. A few days ago I joined the club of unfortunate recipients of this email. Following is the email which I received from the AdSense team in its entirety:

Hello,

During a recent review of your account we found that you are currently
displaying Google ads in a manner that is not compliant with our program
policies
(https://www.google.com/support/adsense/bin/answer.py?answer=48182&stc=aspe-1pp-en).

————————————————–
EXAMPLE PAGE:
http://shoutmetech.com/594/websites-to-watch-free-movies-online-without-downloading/?utm_source=feedburner&utm_medium=email&utm_campaign=Feed%3A+ShoutMeTech+(ShoutMeTech+%7C+Technology+Blog)

Please note that this URL is an example and that the same violations may
exist on other pages of this website or other sites in your network.

VIOLATION(S) FOUND:

COPYRIGHTED MATERIAL: As stated in our program policies, AdSense
publishers are not permitted to place Google ads on sites involved in the
distribution of copyrighted materials. This includes hosting copyrighted
files on your site, as well as providing links for or driving traffic to
sites that contain copyrighted material. More information about this
policy can be found in our help center (
http://www.google.com/adsense/support/as/bin/answer.py?hl=en&answer=105956
).

ACTION TAKEN: We have disabled ad serving to your site.

ACCOUNT STATUS: ACTIVE
Your AdSense account remains active. However, please note that our team
reserves the right to disable your account at any time. As such, we
encourage you to become familiar with our program policies and monitor
your network accordingly.
Issue ID# xxxxxxx

Problem with AdSense disabling my account and how I fixed it:

I have written in the past about how to avoid violating AdSense policies, and I have taken the utmost care to avoid any such violations myself. However, while I was aware of the fact that the AdSense team does not allow us to host copyrighted content, I did not realize that if we are linking to sites that share copyrighted material illegally, this is considered a policy violation. Amit Banerjee, has given a detailed insight on this subject which is worth reading.

In short, if your blog has external links which link to pages or websites that are distributing copyrighted content, your AdSense account might be in danger. I must say, however, that this is certainly a grey area, as many sites that are famous for free file hosting such as RapidShare and many others including torrent sites might fall into the same category.

Let’s assume your AdSense Ad serving has been disabled for a particular site, but your account is still active.  Here are the steps you can take to re-initiate your AdSense serving on that particular site:

  • Delete all posts which violate AdSense policies
  • Disable AdSense on all such posts (this might not be considered the best option)
  • Change the domain, remove the content and re-apply for AdSense (a “last resort” option, which is least recommended)

May 2016 Update:

Once you have made all these changes, log in to your AdSense account & head over to policy violations page (Direct access here). Depending upon your violation, you would see your site listed on either one of the violation tab.

Resolve Adsense account Violation
  • Save

Click on mark as resolved.

Deleted adsense unsafe content
  • Save

In my case, I removed that content upon receipt of the email noting the violation. I had been linking to some free movie watching sites, and this was apparently a policy violation, and I thought I had corrected it. However, seven days after taking this action, I received this email from AdSense:

Google AdSense Ad Serving has been Disabled to Your Site
  • Save

Obviously I was very surprised to receive this email, and I immediately connected with the AdSense team and asked them to look into the issue directly, as I had removed the content violating their policies.

Steps to re-initiate your Adsense account:

Should you find yourself in this situation, this is the page which you will want to refer to closely. In addition, use this contact form to contact the AdSense team to tell them when you have made the necessary changes correcting the stated violation. When you reach out to contact the AdSense team, make sure you are logged into the same Gmail account with which your AdSense account is enabled.

As a reference, here is the email I sent to the AdSense team:

Hey AdSense Team,

I have been an AdSense publisher for the past three years, and it has been one of the main monetization methods for my blog network. I make sure to follow all of the quality guidelines and best practices mentioned for AdSense. A couple of days back, I got an email stating that some of my content is violating AdSense TOS, and I removed the content immediately. A week later I got another email stating that the AdSense ads were disabled for that particular site.

I believe this is a mistake, as I have made all necessary changes as requested. I would like to have a second review of my issue, ID=#####, and I am willing to work closely with you to make any changes necessary to offer more value. Looking forward to your response.

Regards

Harsh Agrawal

I sent my email using the contact form linked to above, along with all necessary details such as publisher’s ID, issue ID and the URL of the affected site. Within three days I received this email from the AdSense team:

Thank you for making the requested changes to your site in order to comply with our policies. After thoroughly reviewing shoutmetech.com, we have now re-enabled ad serving to this site. Because ad serving to your site was temporarily disabled, you many notice a delay of up to 48 hours or more before ads begin appearing on your site again. We appreciate your patience and cooperation.

So, if you face any such issues with AdSense banning a particular site of yours’, you know what steps you need to take to correct the issue, and how to get AdSense re-enabled.

I suggest that you take care to maintain the quality of your blog, do not copy and paste, and do not place ads on domains which contain auto-curated content. Indeed, if you are using any other method to automate your site, it is time to rethink your strategy, as the AdSense team is getting more and more strict about their policies.

Have you faced any such issues recently? Is your account renabled now? What corrective actions did you take and what channels did you use to contact the AdSense team?

If you find the information in this post useful, please share it with your friends and colleagues on Facebook, Twitter and Google Plus.

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Authored By
A Blogger, Author and a speaker! Harsh Agrawal is recognized as a leader in digital marketing and FinTech space. Fountainhead of ShoutMeLoud, and a Speaker at ASW, Hero Mindmine, Inorbit, IBM, India blockchain summit. Also, an award-winning blogger.

68 thoughts on ““Google AdSense Ad Serving Has Been Disabled to Your Site”: Here’s the Fix”

  1. There is a lot of lesson for every blogger in this incident. This incident shows that one should not rely on one source of income eespecially if you are making your living online. Just one email and you are nowhere from $$$$ per month.

    I am glad to know that you got your account back.

  2. Hi Harsh, i also got thesame problem and google disabled ads serving to my site. So what i did was to remove only the links pointing to such sites google complained about with out deleting the entire post. Will that affect my appeal to google to re enable ads serving to my site?

  3. This is indeed very scary.

    One thing I would like to say is that the age and reputation of your Adsense a/c is also a deciding factor as far as the reinstatement goes. If you’re an Adsense publisher for 3-4 years, chances are you will get back to normal. However, this is not so easy for new publishers and Adsense is going very strict, given the introduction of 2 step verification process is already in effect.

    Checklist:
    1. No links to torrent sites, mediafire, megaupload and the entire army of free file hosts.
    2. No links to any blogspot blog (or a blog on a free domain) which is new and not widely known.
    3. Never host any executable file or anything which you have not created on your own. If the author has uploaded his material on a free file hosting site, I would choose not to write about the same on my site. That’s because you never know how much pirated content that third party site is hosting and what is the future of that third party site going forward.

    1. Actually, if you are a premium publisher, you can do almost every act prohibited by general publishers. But I will also agree that the age and reputation of the blogger has an impact on the appeal being heard.

      One question for Harsh,
      If an adsense account is disabled, are the websites using that account blacklisted too ? I mean can ads be displayed on those websites with another adsense account ?

  4. Harsh, what a detailed post! Your helping nature by giving relevant links to Google policies, contact form etc is appreciated.
    The checklist by Amit should be noted by every webmaster and blogger.
    I am going to blog about your post for the benefit of my blog readers.
    Thank you Harsh, thank you very much.

  5. Hi Harsh, Glad you posted this. I have not lost my adsense account yet and I hope I never do. It sounds horrible that you lost over 1 week of income from your blog.

    I have seen other google departments do what you described above. They send the same letter again even after you have corrected the problem. Good to know that you were able to finally get through and get some relief.

  6. I’m glad I read this. It’s terrible, seems like they’re getting stricter nowadays. Adsense is no longer a good option to earn long term online income if you asked me, it’s like you would lost everything in just a snap if you made one wrong moved! Don’t put all your eggs into one basket, try other Adsense alternatives too! Appreciate you sharing this with us Harsh! Thanks.

  7. Never faced such issues but if I ever do, I would not certainly panic after reading this post and will take the necessary steps.

  8. Harsh… very good explanation. Speaking honestly, I never heard previously about disabled adsense account due to publishing ads on non-compliance websites/blog. Definitely going to help a lot of bloggers who have just started to monetize their blogs.

  9. Three Things to build a successful Online business

    – Have Awesome Content
    – Build a responsive mailing list
    – Market your products to your list and audience

    Never work with a network you don’t have any control over…Why depend on Adsense and other networks for income.

  10. Hey Harsh! Can u help me out in this Issue:
    Adsense disapproved me 6 times
    First 3 times I got Unacceptable site content
    2 Times page type Issue
    and now Not Complying with Google policies!
    I am confused! What to do now? What can be the main problem? I copyscaped all the posts via premium copyscape accnt!

  11. Its really pathetic, Some times we do provide thridparty links for benefits of readers. But from now onwards we need to be very careful even for providing the link for third party sites. Harsh thank you very much for bringing awareness about this issue.

  12. How Google treat makes us more complicated on this matter, if somebody have less idea on this suspicious links and copyright contents, they can never able to convince them. Each of your internal and external links are important. Need to note it from the beginning. Thanks for sharing this idea with us.

  13. Harsh,
    I can never imagine that this could have happened to you. We keep on learning.
    Good article with great details.
    Thanks for sharing.
    Regards…….

  14. Thanks for sharing this story!

    I think you are very fortunate that they actually told you the reason and website and just did not ban your account. This happened to me. They just banned my account and did not give me any reason, and also owed me a bit of money as well.

    But anyway, I hope you got your issue fixed.

    -Omar

  15. hi, my name is samuel, i also had related reason with your recently and for same reason as linking to copyright contacts, i have made necessary adjustments and because there might be some i didnt know about, i installed a nofollow pluging for external links, do you think that would help in getting my account re-installed?

  16. my ad sense account is disabled for copyright content , i have deleted all my post and links and applied for re-consideration by re appeal form , but still i got no reply from google from 2 weeks.
    Please Help !

  17. Jerrywhyte Obamwonyi

    I am having the same problem on my site right now, its so painful that for the past 22 days i am still battling to re-instate back adsense to one of my top performing site that gives me over 99.9% of my monthly income.

    I have written adsense several times, they only reply once, and they have turned a deaf ear to the rest of my appeal request should i still keep emailing them using this form https://support.google.com/adsense/bin/request.py?contact_type=policy_violation_appeal i have always used?

    Or changed my domain name and do htacess redirect? so confused!

  18. I have the same problem. Google just email me today that my ad serving is disabled.

    The problem because i put links that google think i might against their policy. But i swear to God that the link is given by a company for press release.

    To avoid huge traffic for download request, the company upload the file to website similar like mediafire, to give mirror link to ther users. Actually it is an online game publisher which is legal and they uploaded it themselves.

    I explained this to google, and removed the links too. Hope they can activate my ada again 🙁

  19. first of all congrats Harsh.. As I have also faced the same problem. But after following everything too. I didn’t get the solution. But you are an old and premium publishers, I think that is the reason behind the positive reaction. Still, congrats again.

    Regards
    Saurabh

  20. Bro Please help me
    AdSense Ad Serving has been Disabled to my blog last month coz i was using live streaming which was against adsense tos but now i have removed it from my website .

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