How to Remove Website Malware Warning from Google Search

Remove Google Malware Warning
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Website hacking is nothing new, and being a blogger, it doesn’t matter how much hacking preventive measures we take, hackers will always find a way to gain access to your Website. Especially, when you are using WordPress with too many plugins, this makes it easier for hackers to find a loophole on your website. Here at ShoutMeLoud, I keep talking about various methods to make our website hack-proof, but at the same time, there is no 100% guarantee that your website will never get hacker.

Yesterday when I was travelling, I got this Email from Google search console, notifying that few of my sites are distributing malicious codes, and they started giving warning message (This site may harm your computer) to users accessing my website via Google. Such situations are common, and thanks to Webmaster tool, for notifying me about this issue.

Here is the official Email that I received from Google Webmaster tool:

Dear site owner or webmaster of letstalkrelations.com

We recently discovered that some of your pages can cause users to be infected with malicious software. We have begun showing a warning page to users who visit these pages by clicking a search result on Google.com. Below is an example URL on your site which can cause users to be infected (space inserted to prevent accidental clicking in case your mail client auto-links URLs):

http://letstalkrelations .com/

Here is a link to a sample warning page:
http://www.google.com/interstitial?url=http%3A//letstalkrelations.com/

We strongly encourage you to investigate this immediately to protect your visitors. Although some sites intentionally distribute malicious software, in many cases the webmaster is unaware because:

1) the site was compromised
2) the site doesn’t monitor for malicious user-contributed content
3) the site displays content from an ad network that has a malicious advertiser

If your site was compromised, it’s important to not only remove the malicious (and usually hidden) content from your pages, but to also identify and fix the vulnerability. We suggest contacting your hosting provider if you are unsure of how to proceed. StopBadware also has a resource page for securing compromised sites:
http://www.stopbadware.org/home/security

Once you’ve secured your site, you can request that the warning be removed by visiting
http://www.google.com/support/webmasters/bin/answer.py?answer=45432
and requesting a review. If your site is no longer harmful to users, we will remove the warning.

Sincerely,
Google Search Quality Team

Since I have seen such issues many time in the past with many of my client sites, it din affected me much, but my plan of action was to resolve the issue ASAP. Because if this issue last for long, I will miss out all my search traffic, and my search engine ranking will significantly drop in few days.

How I fixed my WordPress Website malware issue?

So, like any other Webmaster I started finding what caused the issue, and why my website is hacked. Here are few things that you should know:

  • I got notifications for 4 websites under my Webmaster tool
  • All sites are hosted on Hostgator Baby plan hosting
  • Some of the sites were running old versions of WordPress.
  • Some of the WordPress sites are running old version of plugins.
  • Also I hadfew outdated WordPress plugins installed which are prone to hacking.

Here are few things which I did, and which didn’t helped me but eventually helped me to make my sites more secure:

  • Updated WordPress to latest version for all the blogs. Including non-active blogs too.
  • Updated all plugins.
  • Removed un-ncessary plugins and themes.
  • Checked last updated file via FTP (This was useless), as I couldn’t find any file which was recently modified.
  • Scanned my sites using Sucuri free scanner
  • Installed exploit scanner plugin and scanned my sites, but it gave me few fake alarms, and nothing concrete.

I tried few more things, but nothing helped.. I was not able to find the infected file, and I removed some of the websites which were installed in Sub-domain and are no longer in use.

Contacted my hosting : Hostgator

All these sites were hosted on Hostgator, and I added a support ticket to scan my sites. Though it took 14 hours for them to respond, but eventually they found the culprit file and removed it. To add extra precaution, they also updated my cPanel password, and ask me to put malware re-consideration request using Google Webmaster tool.

How to Submit Malware reconsideration request using Search console:

Google Webmaster tool is one of the best tool for webmaster which you can get for free, and if you have not yet submitted your Website in GWT, you are missing out many vital information regarding your website. Here I’m sharing step by step guide to put malware review request using Google Webmaster tool:

Here you will see list of URL, google is suspecting that is infected with malware. Once you have cleaned all hacked files and your website is malware free, simply click on request a review, and add notes in the form of actions you have taken to remove the malware.

Malware review request Webmaster tool
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After submitting the request, almost 3 sites were stop showing “this site may harm your computer” warning in Google search, and rest one site is still yet to come out of it. In this process, I lost 1 day of search engine traffic, but considering the long term impact, this is negligible.

  • Related read: Use Google alert to get Website hack notification
  • How to remove Virus & malware from WordPress

So if you ever found yourself stuck in such situation, you know what to do and how to get your website out of such mess. If you have any additional questions, feel free to ask my via comments. If you find this article useful, do consider sharing it on Facebook and Google plus.

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Authored By
A Blogger, Author and a speaker! Harsh Agrawal is recognized as a leader in digital marketing and FinTech space. Fountainhead of ShoutMeLoud, and a Speaker at ASW, Hero Mindmine, Inorbit, IBM, India blockchain summit. Also, an award-winning blogger.

5 thoughts on “How to Remove Website Malware Warning from Google Search”

  1. Hi,

    I have an issue with my blogger blog. Its get infected with some malware. I deleted those posts which showed in webmaster console, and sent review for my blog. And very next day I got a message with successful. But its still showing malware infected. I also changed my templet too. Its been 5 days from which I sent reviw reqest. Still its not get removed. Pletase help me on this.
    My blog is
    Trendiworld.blogspot.in

    Thank you.
    Vimakhar

  2. My website is show in serp This site may be hacked. i fixed this issu on server i delete some affected file and then i submit Reconsideration Requests to google but it’s dos’t delete then how can i fix this.

  3. Narinder kumar

    Thanks Harsh for sharing great information I am also faced hack issue on my blog google search result show notification “this site may be a hack” in the search result but I could not find how to remove this code malicious code.

  4. well all i did was submit a review, as i was sure there was no malware in my website. It worked for me 😉

  5. Thanks for these great tips. For the last several years I have dealt with having to constantly clean my sites. Every since I followed your tutorial my sites have been perfectly clean. The Surcuri plugin defiantly helps me block any potential threats.

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