KnownHost Review: Fully Managed VPS for WordPress

Review of: KnownHost
Fully Managed VPS Hosting:
Harsh Agrawal
Price:
$45

Reviewed by:
Rating:
5
On July 9, 2012
Last modified:May 21, 2015

Summary:

Knownhost is one of the best fully managed VPS hosting in the market. They are famous for their instant Email support and reliable VPS servers for any kind of web platform. One of the top choice for managed VPS servers.

KnownHost Review
I recently shifted ShoutMeLoud to KnownHost from Hostgator, and in today’s post I am going to share with you my personal KnownHost review after having used it for nearly a year.

There are many pros and cons of KnownHost’s VPS (Virtual Private Server) which will be discussed later in this article. A VPS hosting environment is like a dedicated server within a shared hosting environment.  In short, KnownHost is one of the top fully managed VPS services I have encountered. While shopping for a VPS for my site, I came across many new hosting companies like Wiredtree, VPS.net, Media temple, Linode and KnownHost.

After seeing lots of feedback and suggestions from WebHostingtalk forum and from fellow bloggers, I decided to make a move to KnownHost VS3 managed VPS package.

Before moving, my site was on Hostgator’s shared hosting, where I was paying less than $10/month. With KnownHost I’m paying around $50/month, nearly five times what I was paying, but quality always comes with a price tag.

Honestly, the migration and setup was not very smooth, as I had to make many changes including add-ons to further optimize my site for speed. Here is result after migration:

Page Speed at Knownhost

Site speed grade after migration

It’s great to see “A” page speed grade, and I have yet to implement many options such as working on optimizing ads or implementing CDN (MaxCDN or Cloudflare) which will help me to further optimize my site loading time.

My experience with Knownhost VPS so far:

I use KnownHost VPS to host my WordPress site, so kindly keep that point in mind while reading this KnownHost VPS review.

I signed up for a VS3 package with cPanel/WHM add-on. Here are the resources included with this package:

  • RAM: 2560 MB
  • Bandwidth: 6000GB
  • Disk space : 70GB (RAID 10)
  • 2 dedicated I.P addresses
  • Custom username (Ns1.shoutmeloud.com, ns2.shoutmeloud.com)
  • Free backups
  • Free site migration
  • Fully managed server

I’m not going to get into more technical details regarding these features, as you can read further on their resource page.

After I bought the package it took a couple of hours to set up my VPS machine and get the WHM and other login details. I had to register my own nameserver (which is easy), and their support team will guide you for the same. I also Reduced the TTL value to a small value (300 seconds) in the DNS zone file for ShoutMeLoud, which helped in faster replication. You can always use an Internic Nameserver check tool to see the status of your private nameserver registration. Here is a detailed FAQ regarding site migration to KnownHost:

When can I put the request for migration from Hostgator to KnownHost?

Migration can be performed at the current time. Please provide us with the following details to start the migration:

  1. URL to access the c-panel account in source server.
  2. Correct Login details for the c-panel account in source server.

However, to reduce the downtime for the transferring of accounts, take the following steps:

  • Reduce the TTL value to a small value such as 300 seconds in the DNS zone file for the sites in the source server. You have to do this in the 24-48 hour time frame before the migration.
  • Once the migration is complete, change the A record for the domains in the source server to the KnownHost IP address.
  • Also change the nameservers of the domains to the nameservers of KnownHost VPS. Do this after the migration.

How much time for migration ?

The time will be based on the size of the c-panel domain that is to be transferred. (Took less than 2 hrs in ShoutMeLoud’s case.)

How much time it will take to update the name server?

Normally it will take around 24 to 48 hrs to update the nameserver changes throughout the internet. By taking the steps mentioned above, it will take only the time mentioned in the TTL for update. For example, for TTL 300sec, it will take 5min to update the nameserver throughout the Internet.

Continuing with the KnownHost review…

I usually follow my own WordPress site migration guide to change hostings, but this time I accepted the help of their free site migration feature. They moved my entire site from Hostgator to KnownHost in less than 2 hrs, and I tested this by changing my host’s file.

To put in ta migration request, simply login to your KnownHost help support portal, open a ticket, and give details for your KnownHost login and your previous host login. Once I was certain of the successful migration, I updated the name servers and pointed them to the KnownHost VPS server.

After migration, I faced a couple of permission issues.  For example, I could not take a backup from the dashboard and I could not install plugins and themes from the dashboard.  However, all I needed to do was to raise a ticket and asked them to make the changes.

To scale my performance and ensure the smooth functioning of my site, I made the following changes and integrated many new modules which will help further:  (Again, keep in mind that this is for WordPress. You can ask them to make any other tweaks which may help in faster loading and improved performance of your site as well.)

That is basically all I have done, and since my first day of downtime due to the many missing modules noted above, I faced little down time. Once the site was running very smoothly,  I installed many other WordPress plugins which I could not install earlier due to a lack of server resources.

Pros and cons of KnownHost’s fully managed VPS:

This KnownHost review would be incomplete without a discussion of both the positive and negative sides of their hosting package.

I would love to rate KnownHost as 5/5 for their excellent server optimization and resources and support. However, at the same time they lack a couple of important features such as live chat support and phone support. I will say, though, that they do offer a speedy and thorough email response which is very helpful indeed. In addition, all of the technicians have displayed excellence in managing KnownHost’s fully managed VPS servers, and they are very helpful and friendly.

Knownhost fully managed VPS support

Support Ticket Example

You can set a different priority level for your support ticket and expect a reply accordingly. Any ticket marked with critical priority gets an instant response (my best was 3 minutes and worst was 14 minutes).

Also, if you compare the pricing of KnownHost’s fully managed VPS to other alternative options, you will find the price to be reasonable. I used the KnownHost coupon: KH15LIFE to get a 15% discount for lifetime. If you are buying dedicated hosting, use KnownHost’s coupon code KHDEDI2014 which will wave your setup fees.

Over all, if your WordPress site is growing and you need to add more resources, a fully managed VPS is your best bet. If you are capable of managing your own server, I would recommend Linode unmanged VPS, which is cheaper. But, for a normal blogger with limited technical skills, KnownHost’s server is a solid choice.

Check out KnownHost

I hope this KnownHost review of the VS3 package will help you to make a decision for your site.

If you have any questions or thoughts to contribute, please do so using the comments section below.

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Knownhost is one of the best fully managed VPS hosting in the market. They are famous for their instant Email support and reliable VPS servers for any kind of web platform. One of the top choice for managed VPS servers.
Article By
Harsh Agrawal is a blog scientist and a professional blogger. He loves to read & write about Blogging, SEO, WordPress, Make money online & technology. His blog, ShoutMeLoud receives more than half a million PV in a month, and is an award winning blog.

COMMENTs ( 15 )

  1. Adv Raheja says

    Dear Harsh,
    Where to change TTL, as in WHM’s ‘Edit DNS Zone’, there are various entries for MX, A, SOA, CNAME, TXT, etc and all have separate TTL ???

    Thanks in anticipation !

    • says

      @ADv
      That needs to be changed from your domain service provider. For making changes in WHM, I suggest you to open a support ticket and let knownhost staff do that for you.

    • says

      @Aamer
      That’s a good choice. With managed VPS, you will have not any issue. You just need to work closely with technical team at the time of migration and verifying the migration, which will be friendly and new learning experience. Do come back later and share your review and feedback about known host.

  2. says

    Thanks for this review. I am looking to migrate my WordPress sites from DreamHost to a new VPS provider. Knownhost is on the list, as is DigitalOcean and a lot of others. I do think I want a managed provider vs. unmannaged, but that’s just me.

  3. Scott Buehler says

    Hey Harsh,

    I’m doing a personal review site (linked in website) and collecting reviews for KnownHost in it. I’ve already written the page and included a tiny portion of text from this page along with a full follow link back to this page. Is that OK?

    The site is unlaunched but I should be ready within a week or two. Let me know in email if you want me to remove it.

  4. Praveen says

    How did you manage this website with all that traffic in just a Shared Server in Hostgator?? Even with w3 cache its next to impossible. How many users do you have online usually?

  5. Tanmay says

    Hi Harsh. I was planning for a move to knownhost VPS. But I have something to know from you. Can you enable the memcache feature at W3TC with your VPS?

  6. Paritosh says

    Is mod_pagespeed module acting up well with wordpress or did you have to make any changes.

    I have stayed away from using it but it seems to be a good option to improve load time.

  7. sunithbabu says

    Your earlier post and the reply here seems to be more convincing to me. Eespecially the earlier post (link)

    Appreciate your response and in depth analysis. Kudos !

  8. sunithbabu says

    When you mention good about Hostgator., people tend to migrate to Hostgator., but since Hostgator was purchased by another company., you migrated to KnownHost., does it mean that we should also migrate to Knownhost ?

    Some times your blog tends to misguide users ? Just because you are more influential to many bloggers ?

    • says

      Hey Sunith
      Since you questioned my credibility here, I assume you might have missed few articles which I published earlier. Anyways, I hope following answer will make you understand why this migration happened and why it was necessary. I will also answer your other query regarding “you migrated to KnownHost., does it mean that we should also migrate to Knownhost “:
      1) First thing first: If you read my earlier article, you will realize why I’m moving to another host http://www.shoutmeloud.com/hostgator-to-knownhost.html You will realize what major SEO issue I faced and how I lost my 30% revenue. (Which is a lot)… I shared about the problem which I faced and what steps I’m taking to get rid of situation.
      2) Hostgator is sold : I mentioned every detail and possibilities.. I asked people who are buying new hosting to look out for other options until hostgator owner Brent completely transfer the ownership…. For existing customer I suggested to take a daily backup..In case of data center changes… Search for issues with site migration or site lost due to data centre transfer …You will get many horror stories. Is int it my job to educate people about a product which I recommend and which is going under major change? Because the way I see, by the end I will be responsible for suggesting something bad or not warning against any possible issues which may or may not come…
      Now, how likely you are going to trust the content of a blog when the owner sold it to anyone? How likely you going to do business with a company when ownership is changing? Don’t you feel that with management change , quality may improve or may degrade..!!
      3) Scaling server: I have been on Hostgator shared hosting for year and we needed more server resource and the best option was to move to VPS and since I had a quite a good experience with Knownhost, migration is done.
      4) Sunith being a blogger my job is to give options and talk about possibilities and what may or may not happen. Write about things which I implement and use and educate people on how to use it.
      I’m not getting how this is misleading: I moved from a $8 hosting to $45 hosting as I required it with time… (Shared to VPS)…
      Why someone will move to VPS when they don’t need it….This article is for those who need better server and more resources. I never mentioned that you should move to Knownhost..I reviewed one item which I pay for and using it.. I’m talking about it’s pros and cons and readers can make their own decision.
      I always recommend newbie Blogger to Start with shared hosting as it’s cheap and good starting point.
      P.s: I’m still using Hostgator for many of my sites (Shoutmetech.com, letstalkrelations.com and 5-6 other WordPress sites) (2 Baby shared hosting package) And I also setup daily full backup of all my WordPress sites on Hostgator via Managewp… Is is a bad idea to taking preventive measures when we have possibilities for anything? I never said Hostgator is a bad host, even in earlier article you will read: I talked about one specific problem which I faced any they couldn’t solve the issues…!!

  9. says

    Knownhost seems like a good one. If I ever move it will perhaps be them. I had a look at the prices and they are quite competitive compared to others, so I think they have good bargains. Thanks for this review and pointing out their strong points.

  10. Faria says

    Knownhost is very popular for its good support, and that is what people should expect in managed services, so you get what you pay for.

    Atleast knownhost do what they said, so they definitely are good.

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