JetPack Stats Error [You are not a member of this site.]

Till now I have covered Jetpack plugin released, Jetpack glitch and jetpack sharing plugin Thesis theme issue. Now here is another issue which I have faced: After installing and activating the Jetpack plugin, everything seems to be working apart from stats plugin. It’s giving me following error:

You are not a member of this site.

If you have just installed the Stats plugin, this error probably appeared because the API key entered in the plugin belongs to a different user account.

The owner of the API key must visit this site’s stats page to grant access.


This is a known issue and in order to fix this issue, simply go to Jetpack setting page and disconnect your account from and reconnect it. Go ahead and install Jetpack WordPress plugin and enjoy the power of multiple plugins by using 1 plugin.

Subscribe on Youtube

Article By
Harsh Agrawal is a blog scientist and a passionate blogger. He is blogging since 2008 & writes about Blogging, SEO, Make money online & tech. His blog, ShoutMeLoud receives 1 million Pageviews/month and have over 700K subscribers.


COMMENTs ( 6 )

  1. 8207h32 says

    Thanks. It’s worked.
    Just disconnect my account from and reconnect it with Jetpack setting page

  2. Dan says

    This did work for me although I did have to disconnect twice.

    The cool thing is that the stats app through Jetpack pickup up the stats from my deactivated stats plugin so I didn’t lose anything.

  3. Manpreet Singh Rehsi says

    I am also facing problem with stats the error message I am getting is “sorry, nothing to report”.

  4. Liz says

    Hey, thanks for working on this. I’m still seeing that exact error, after disconnecting and reconnecting. It’s also so bizarre because the API keys match between my .org and .com accounts. No idea what I’m missing…