This is a guest post by Jeyaganesh, who blogs at CyberGyaan. If you like to write for Shoutmeloud, do read Shoutmeloud revenue sharing program.
Few days back we talked about How much social media has changed society and 5 tips to become Social Media Cool Kid. Last time around U.S. Election Obama and all other candidate took advantage of twitter and Facebook to reach U.S. Citizens.
The growth of social media has gone to a new level in India. Postal department of India has officially joined to twitter this week. This is a great move because India post (@PostOfficeIndia) become first Indian department to be on twitter.
Indian post administration created account of India Post on Twitter three months before. Previously Indian post administration has been using Twitter account to post historical achievements and glory of Indian post, Now they are trying to improve the postal services through twitter.They are even responding to the users query on post delivery.The twitter status of an user and the reply from india post.
Shashi Tharoor’s Message to India post
Not just India post, Delhi Traffic police have taken a step into twitter and Facebookto provide the Traffic updates to the residents of Delhi.This include updates about events, processions, rallies, road congestion, accidents etc.
Delhi Common wealth games has also a twitter page @Comnwlth2010. After Bollywood celebrities, politicians also started using twitter .
- Narendra Modi (Gujarat CM)
- Sm.Krishna (External affairs Minister)
The growth has started just now in india , within few months we can expect more number of government departments in social media.
What do you think how social media has changed government in different countries?
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Article by Jeyaganesh
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{ 9 comments… read them below or add one }
Hi, I just wanna want to know what is the use of Indian Post Office on the Twitter.
Its okay to know that dtptraffic is on twitter to help in traffic …
You can track speed post delivery status through twitter i guess..
no.. for that.. postoffice site can be better option…. becoz there are lakh of users and how twitter post-office can help them out.
Post office database query is best option.
thanks
The Indian post office department is actually using this as a medium of grievance redressal. Check for yourselves… I read it some days back on HT…
http://www.hindustantimes.com/Just-tweet-to-solve-your-postal-problems/Article1-549512.aspx
There are many uses, People may track the posts which are missing and may ask for an enquiry ( still many people use Speed post), also to receive the complaints from the users and may use it as digital suggestion box.After all every Indian has right to have information.
You are right Jeyaganesh
Twitter can help Indian Post Office to
1. Improve its Service
2. Know the Public
3. Modernize the Postal System
And much more. ..
what is more important here is that indian government needs to look into people advise which indian government has never done..this is a very good initiative but they need to listen to public to ensure their success
Nice move… Atleast they started now… Wishing every government departments and ministries to follow this…. Interacting with people is must and the ways are changed now a lot….
Rajkumar,
cVoid.