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Sarika Periwal

How to Create a Good Customer Care System?

Today the most successful and fast growing companies are leveraging technology and automation to personalize messages and craft a smooth customer experience. That is why so many management consultants are being contacted about getting a good customer care system in place in companies today. Be More Practical Than Bookish A software can give you the details you need, but not the attitude. If you are working as a customer care [...]

3 Ways to Offer Most Annoying Customer Care Experience

When ever we talk about a good brand or bad brand it's always judge by customer care experience of users. For example, if your telecom company customer service makes you wait a long and never able to resolve your issues, it's like a bad experience. Similarly, if they resolve your issue within minutes and without any wait time, that's what we can good experience. On internet, you will find many [...]